A11111 Terms and Conditions — Know before you become a member

1General Terms & Conditions

A11111 (hereinafter referred to as the "Platform") provides online gaming services to users in Bangladesh and other countries worldwide. These Terms and Conditions ("Terms") constitute a legally binding agreement between a11111 and you (the "Member" or "User").

By using the a11111 website or its services, you confirm that you have read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using a11111.

A11111 reserves the right to amend these Terms at any time. Continued use of the site following any changes constitutes automatic acceptance of the updated Terms.

• These Terms are available in both English and Bengali; in the event of any conflict, the English version shall prevail
• A11111 reserves the right to terminate service to any individual at any time and without providing a reason.
• These Terms have been drawn up in accordance with international gaming laws and regulations

2Account Registration & Verification

You must provide accurate and complete information when registering on a11111. Accounts created with false information may be suspended at any time and any balance may be forfeited.

Each person may only register one account. If multiple accounts are found belonging to the same person, all accounts will be closed and all bonuses will be voided. For identity verification, a11111 may request any of the following documents from you at any time:

• Scanned copy of National ID (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Proof of payment method ownership (bKash/Nagad registration screenshot)
• Selfie photo (if required)

Withdrawals may be restricted until verification is complete. a11111 stores identity verification data securely and does not share it with third parties.

3Age Verification & Eligibility

By registering, you confirm that you are over 18 years of age. However, a11111 may request identity documents for age verification at any time. If age cannot be verified, the account will be closed.

• Parents and guardians should ensure that minors cannot access this Platform
• If a minor's account is found, all deposited funds will be returned and the account will be permanently closed.
• The use of parental control software is strongly recommended

4Deposit Policy

Deposits on a11111 can be made via bKash, Nagad, and Rocket. Funds are typically credited to your account within 30 seconds to 5 minutes. If there is a delay due to a technical issue, please contact our support team.

You must use your own registered mobile number when making a deposit. Third-party deposits are not accepted. a11111 reserves the right to modify deposit limits.

5Withdrawal Policy

Your account must be fully verified before you can make a withdrawal from a11111. Withdrawal requests are processed within 24 hours of submission. Additional verification may be required for your first withdrawal.

• Withdrawals can only be made to the same payment method used for the deposit
• Minimum withdrawal amount: BDT 500
• An active bonus may place your withdrawal on hold
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Withdrawal requests can only be cancelled before processing has begun

6Bonus & Promotion Terms

Each bonus and promotion on a11111 has its own specific terms. Please read the conditions for each bonus carefully before accepting it. General bonus terms are outlined below:

• Each bonus has a specific wagering requirement (WR) — typically 10–30x the combined deposit and bonus amount.
• Bonus balance cannot be withdrawn until the wagering requirement has been met
• Claiming the same bonus offer more than once is strictly prohibited
• A maximum bet limit applies while a bonus is active (generally BDT 500 per round).
• Some games do not count toward bonus wagering — this will be specified in the terms of each individual bonus
• Bonuses are generally valid for 7 to 30 days; once expired, they are automatically forfeited.

7Gaming Rules & Fair Play

All games on a11111 are developed by internationally recognized providers and powered by RNG (Random Number Generator) technology. Every game outcome is entirely random and unbiased.

Please keep the following rules in mind when gaming:

• If a game is interrupted mid-round due to a technical error, a11111 will refund the bet for that round.
• A11111 is not liable for any losses caused by server downtime or connection issues
• Any dispute regarding game outcomes will be resolved by reviewing the game logs
• In Live Dealer games, the dealer's decision is final.
• If an event is cancelled in Sports Betting, all bets are automatically voided and stakes are refunded

8Prohibited Activities

The following activities are strictly prohibited on a11111. Any violation will result in permanent account closure and full forfeiture of your balance:

• Operating multiple accounts under the same identity
• Attempting to manipulate the game or bonus system
• Using automated bots or software to play games
• Accessing or attempting to access another member's account
• Exploiting platform bugs or vulnerabilities for gain without reporting them
• Conducting money laundering or any illegal financial activity
• Harassing or insulting other members
• Operating an account using a false identity or fraudulent information

9Account Closure & Suspension

A11111 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If evidence of a terms violation is found
• Failure to verify identity or providing false information
• Extended inactivity (over 12 months)
• By order of a court or legal authority
• At the member's own request

To voluntarily close your account, please notify the support team. Any remaining balance (excluding bonuses) can be withdrawn before closure, subject to all verification requirements being met.

10Privacy & Data Protection

A11111 takes the protection of your personal information seriously. Data collected during registration is used exclusively for account management, identity verification, and service improvement.

• Your personal data is never sold or transferred to third parties
• Information may be disclosed to authorities if required by legal obligation
• All data is stored on encrypted servers.
• You have the right to request access to or deletion of your personal data

For more details, visit our Privacy Policy Read the page.

11Responsible Gaming

A11111 believes gaming should be a source of entertainment, not addiction. Responsible gaming is our top priority, and we offer the following tools to help our members stay in control:

• Option to set daily, weekly, or monthly deposit limits
• Self-lock (cooling-off) option — available from 24 hours up to 30 days
• Permanent self-exclusion option
• Option to view your full gaming activity history

If you feel that gaming is negatively affecting your daily life, relationships, or finances, please seek help immediately. For more information, visit our Responsible Gaming View the page.

12Terms Updates & Contact

A11111 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the Platform after any changes constitutes acceptance of the updated Terms.

If you have any questions or concerns about these Terms, please reach out to our support team. We are available 24/7 to assist you.